We found Paragon on the Home Advisor website when looking for someone to evaluate water damage and mold under my Mom's kitchen sink. Don the owner is very knowledgeable, ,professional, and most important, he is honest & trustworthy in evaluating the problem and assessing the cost to complete the work. He was very helpful in providing the necessary information required by our homeowners insurance, and he follows up through every step of the process while his workers complete the job. He is very accessible and was always available to answer any questions we had. The work was completed within the time quoted and in a very high quality manner. Everything was left clean and in order. Don went over & above in working with us, and exceeded our expectations. It was a pleasure doing business with Paragon and I would recommend them to anyone. Update: April 2016, We had to call Paragon to our own home when we were told by a plumbing company that we had mold in our Master bath cabinet. Don came out the same day and after looking at the area immediately let us know that we did not have a mold problem. Again his professionalism and honesty in dealing with clients is exceptional!

Very good work on time did everything great. Would recommend; highly courteous employees and Don Hines is terrific. He checks everything is done right.

Honest, courteous and completed on time. Highly Recommend to any Property Managers needing reliable team for mold removal.

Wish I could give 10 stars. The owner Don made this process incredibly easy, and we all know restoration is not! He was thorough, communicated efficiently and was fast throughout this whole process. To boot Paragon's quote was much cheaper than other companies I interviewed. The best part of this entire process, besides the quality of the work, Don and his team take pride in ensuring our home stayed neat and tidy. They were so respectful of our property. I would highly recommend them to anyone who needed their service!

Old fashioned values! It was truly a blessing to find Don & his team. I couldn't give them a higher recommendation!

I can say the work was excellent and done in a timely manner. I would recommend this company to anyone.

Don responded very quickly and even though my project was not applicable to his company, he introduced a professional to do the work and even came by in person to make introductions. Very friendly, very professional and caring. ++

This company is great! Very responsive, friendly, and informative. They went out of their way to work with our busy schedules and were great with our pets and children. Even though this took about 6 days due to the drying (we had a toilet break over night and flood our entire downstairs of the home we rent) they went out of their way to make us comfortable and answered all of our questions. All three of the guys that worked on our place were a pleasure to work with and I would highly recommend this company for any work you need. Great guys all around and their personalities, quickness with their work and great attitudes were much appreciated.

As a professional in the real estate business for over 7 years, I have encountered several remediation companies, but I feel extremely lucky to have found Don Hines. He goes above and beyond to genuinely help. He has saved me so much stress and hassle. He and his team have done several jobs for me over the years, ranging from small to big, And he always gives me the same attentive and professional service. He is very honest and upfront. Another great quality of his, HE ANSWERS HIS PHONE. Hahaha something I need to improve myself. He seriously is great! I would highly recommend him.

Great service, great crew, great price. What else could one ask for? I highly recommend Paragon.

Don came recommended from my HOA to help with a leak coming from another unit. He helped identify the cause quickly and helped stay on the insurance of the other unit to process the claim. His communication is outstanding and he is nothing short of a too professional. Would not hesitate to use his company again. Thanks again Don!

Don Hines was always on top of the project. He was honest and helpful.

He went above and beyond expectation. The water damage was already repaired and water service had already been disconnected after the last tenant. Don took the initiative, brought his own bucket and asked the client's neighbor for water to be able to test whether the plumber's repairs worked effectively.

I live in California and he provided assistance with a water damage situation at my Las Vegas, NV rental property. He called me twice a day and provided updates on the progress/hitch of the project Alt hough I was a state away, I had peace of mind that the situation was in good hands.

He is a man of integrity, delivering excellent service just as he promised.

Update your contacts list immediately with Don's information for he is the guy to call for all your restoration needs.

Don and his workers were very professional and kept me informed every step of the process. Hope I won't need his service again but I would call him first and refer his services to others.

Helpful and honest.

Don and his team are very knowledgable about the restoration process and were extremely professional and polite. They taped off the floor for entry and exit and cleaned up everything very nicely. Would highly recommend.

We had water damage due to our water heater. We had another company come cleanup, but they were charging way over our budget. Our adjuster recommended Don, his guys came in and did an excellent job with everything. Don is very quick at getting things cleaned up and was so flexible with our schedule. I’m glad to have my house back to normal. Thank you Don and the guys for everything!! Highly recommended!!!!

Don was excellent.

Don was amazing. He took his time and explained everything to me. He was with me every step of the way. The workers were wonderful, quick and cleaned everything up. I could not have asked for a better experience.

They were genuinely concerned and caring. Psychologically, a traumatic load was lifted from my mind. thank you so very much. if ever in need, I will call and definitely recommend you. Thank you!!!!

We had water damage from a broken pipe in our upstairs shower. Damage was done to our bathroom, bedroom and kitchen. Don Hines arrived and immediatly got to work and took care of everything for us. He is VERY considerate of the rest of our home and always kept us informed on how the Dry out was coming along. Don ALWAYS will answer his phone and have an answer for any of our question.
Not only did he do an amazing job with our restoration, he also had a team to help pull up the old carpet in our bedroom and had someone put the new in for us.
Don is and always will be on the top of our list to recommend to ANYONE looking for resortation or anything else that has to do with fixing your home.

My washing machine started flooding on a Saturday night- I called Paragon at 11:15- they were at my home at Midnight and stayed until 3 AM extracting water from carpeting & finally placing fans to begin the dry out process. They were back the next day to begin removing damaged dry wall & baseboards. After 3 days of drying - my contractor came by & was impressed with the work Don & his crew had done in this first step in restoring the damaged area of my home. I highly recommend Paragon. Meticulous, professional & trustworthy.

We had Don do work for us. He and his workers do the best job and very efficient. Don comes as soon as he is called to check things out, and does the job as soon as possible.

Very happy with the work done. Don is very professional and courteous, and dependable.

Don Hines IS the man to see. not only is he fair with you, but also the most knowledgeable in his profession.

Don was the best. He was very knowledgeable and detailed. His honesty and customer service was amazing. He came out assessed the situation throughout my home. He was on time and very qualified. Usually dealing with this kind of company they will blow up work needed but don did not do that. I trust his knowledge , work, and assessment 100%. I will always go to this company. I have already recommended him to neighbors. His number one concern was my family and our health in regards to the situation. I wouldn't use any other company ever. This one is by far the best.

This company responded so quickly to my call for help with a mold problem I had in my kitchen. They were very professional and the owner Don Hines explained the whole process to me and personally supervised the job even doing some of the work himself.

Don was amazing! Don is very knowledgeable. Paragon had all the right equipment on hand so, the clean up was done quicker than I expected. Paragon Restoration is the way to go! I will definitely recommend them to all my friends and family!

The company is amazing, from the individuals who came everyday, to the managers, to Don himself. I have dealt with black mold for several weeks in multiple areas. Him and his team have made me feel at ease , they call when they say they will, come by and making sure everything is ok if I felt something was wrong. I trusted every thing they said and did to make my house safe and clean for my family and I ! For that I thank them for all their hard work and how thuro they were at completing the job at hand . AWESOME COMPANY, GREAT RELIABLE PEOPLE, VERY KNOWLEDGEABLE AS WELL

Don from Paragon saved our families life!! Professional, polite and compassionate. Paragon assisted us with a water and mold issue. I couldn't have asked for better customer service. Thanks Paragon for saving the day !

Great work, extremely courteous and highly professional.

Very professional and prompt.

Don and his team were awesome to work with. Very professional, on time, prices were good and left my house clean everyday. I won't work with anyone else but Don!

Don is very dependable and always shows up when he says he will. We have referred him to several of our friends and customers. He always answers is phone, which is a definite plus.

Don responded to our request and stated he would come out to review the issue. He arrived on time and was very helpful with his analysis and recommended a plumber that could resolve our issue. There was no charge for his visit. Very professional, very knowledgeable. His expertise is restoration which was not needed for our issue. He conducted measurements using a device that was sensitive to heat changes in respect to the surrounding room conditions. If you need restoration call Don. Art

Thank you Don and to your crew at Paragon for the excellent work you had done in remediation of the mold found in some areas of my 1st and 2nd floor house caused by a roof leak. I was overwhelmed by the amount of work that had to be done, especially since I am an out of state homeowner, and I had tenants with small babies living in the house. I was in a panic mode; where do I begin? Who do I call? Because when you hear MOLD, It's like a death sentence for your house. While searching through the internet, I found a couple of mold mediation companies to interviewed and give me estimates. Don, the owner of Paragon, impressed me the most. And I am so happy I made the right decision. Don and his crew where: (1) Dependable (2) Always on time (3) Extremely courteous (4) Knowledgeable. And foremost : trustworthy and honest! I will definitely refer his 5 star company to all my friends and relatives as a forever customer.

Don, the owner, was incredibly helpful!! He was professional, courteous, honest and well-informed. He came up with solutions for our problem at an extremely competitive rate. He went WAY over and above our expectations and I would recommend him without reservation. Customers are lucky if they engage him and his crew!! We certainly felt so fortunate to have found him on this site!

I felt very comfortable with Don in my home. He knew his business and he was very nice and helpful.

I was relieved when he was able to come out expeditiously. Very knowledgeable and great customer service.

Don Hines of Paragon did a wonderful job in removing the mold that resulted from a leak in our fireplace chimney. He was always prompt, professional, and his crew did excellent work. Don's crew showed up in red shirts with the Paragon logo so that we knew who was entering our home. We had to have several subcontractors and Don provided assistance in getting the best. We would definitely hire Don of Paragon for any future work. We wholeheartedly recommend them for any work that you need to have done.